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Order online or call us : 1300 132 785

  • Payment Methods:

    You can pay for your order on-line through our web site using Visa, Mastercard, Bankcard or Paypal. Alternatively you can submit your order as a quote and either phone through your credit card details (ph 1300 132 785), or pay via EFT. Our bank details are: Account Name: Skillbuilders Therapy, BSB: 016 267, Account Number: 4956 30636

  • Our Security Policy:

    Customer information is stored securely with Skillbuilders. Credit card payment details are not stored. Credit card transactions are processed through a secure 128 bit encryption. This means we don't see your credit card details at all.

  • Schools and Government Organisations:

    Schools and government organisations can enter orders via the website using a Purchase Order number. This means your items will be sent with an invoice. Simply choose 'Quotes and Purchase Orders' at the checkout and complete your organisation's details. If you need to use your own organisation's order forms please simply include the quote number generated by our website. Don't forget to include shipping!

  • Prices:

    All prices quoted on our website include 10% GST and are in Australian Dollars.  Prices are updated regularly, however may be subject to change without notice.

  • Delivery Times:

    Our goal is to have your order on it's way to you within a few days. We aim to keep all items in stock, however sometimes we do need to send some items on back order. Some items are made to order, eg some of the weighted blankets so please allow up to 2 weeks. If you need a particular item by a particular date please let us know via email when you place your order. We'll do our best!

  • Freight:

    Our freight charges are based on the weight of your order. 

  • International Orders:

    Postage for orders outside Australia needs to be calculated separately based on Australia Post rates. For this reason the checkout process allows us to receive your order without taking payment details. We can then email you directly with a firm price for shipping based on the weight of the items. Upon your confirmation we will contact you to arrange payment.

  • Returns:

    Please check all items on opening. If you are not fully satisfied with any of the products you have ordered from Skillbuilders we are happy to exchange the product or arrange a refund. Please

         

  • Design Changes:

    All products on our website may be subject to design, colour variation or change at any time. We reserve the right to supply you with the current item.

  • Product Use:

    Products must be used by children of an appropriate age and under correct adult supervision.